Security & Trust

Your claims and your homeowners’ data, protected.

ClaimControl handles sensitive claim, customer, and payment information every day. Here’s how we keep it safe.

Encryption in transit and at rest

Every connection to ClaimControl runs over TLS (HTTPS). Sensitive credentials and third-party integration tokens are encrypted at rest, so the keys that connect your claims, email, and calendars are never stored in the clear.

Secure sign-in and access control

Passwords are hashed and held to a strong password policy — never stored in plain text. Access is role-based, so each person sees only what their role allows, and automated rate limiting shields login and portal endpoints from brute-force and abuse.

Payments handled by Stripe

Card payments are processed by Stripe, a PCI-DSS Level 1 certified provider. ClaimControl never sees or stores full card numbers — that data lives with Stripe, not with us.

Your data belongs to you

You own your claim, customer, and company data. We apply retention controls and will export or permanently delete your data on request. We never sell it or share it beyond the integrations you connect.

Homeowner portal safeguards

Homeowners can only see their own claim — access is scoped per claim, never account-wide. Files uploaded through the portal are validated before they’re accepted, and portal endpoints are rate-limited.

Reliability and monitoring

ClaimControl runs on reputable cloud infrastructure with encrypted storage, regular backups, and activity logging, so your data is protected against loss and unexpected access is easy to trace.

Have a security or compliance questionnaire? We’re glad to complete it. Reporting a vulnerability or have a question about how your data is handled? Email info@claimcontrol.io with “Security” in the subject and we’ll respond quickly.